MEDAKOM SDN BHD (402601-A)

Integrated Workforce & Industrial Solutions

Empowering People, Strengthening Industries


Medakom Sdn. Bhd. delivers compliant, reliable, and sustainable workforce solutions that support the continued growth of Malaysia’s key industries. We provide integrated manpower, outsourcing, workforce management, and industrial support services across the construction, logistics, plantation, timber, manufacturing, and cleaning sectors throughout Peninsular Malaysia, Sabah, and Sarawak.

Through strong governance, operational excellence, and responsible workforce management, we are committed to helping organisations achieve productivity, compliance, and long-term success while safeguarding the welfare and dignity of every worker under our care.



About Medakom

Medakom Sdn. Bhd. is an established Malaysian company dedicated to delivering workforce management, outsourcing, and business support solutions. Since its establishment, the company has supported organisations across multiple industries through professional manpower services, operational support, workforce administration, and human capital management.

Our expertise extends across construction, logistics, plantation, manufacturing, industrial support, and related sectors. We are committed to maintaining high standards of compliance, operational efficiency, workforce welfare, and service excellence while helping clients achieve their business objectives.

At Medakom, we believe that people are the foundation of every successful organisation. Through responsible leadership, effective workforce management, and continuous improvement, we strive to create sustainable value for our clients, employees, and business partners.


Vision & Mission

Vision

To be a leading and trusted workforce management and outsourcing partner, delivering reliable, compliant, and sustainable manpower solutions that support business growth, strengthen industries, and create positive impact within communities across Malaysia.

Mission

Governance & Compliance

Medakom operates under Malaysian labour and corporate governance frameworks. Our operations and HR practices are aligned with:

We maintain transparent, ethical and legally compliant practices to protect the welfare, safety and fair treatment of all employees under our care.

Leadership

CEO’s Message – Mr. Andrew Chong

For more than three decades, I have been involved in workforce management, industrial operations, and business leadership across Malaysia. Throughout this journey, one principle has remained constant: people are the foundation of every successful organisation.

At Medakom, we are committed to delivering workforce solutions built on integrity, accountability, professionalism, and operational excellence. Our approach combines disciplined workforce management, regulatory compliance, and responsible leadership to ensure that every client receives dependable and sustainable support.

As industries continue to evolve, we remain focused on strengthening workforce capabilities, maintaining the highest standards of governance, and creating long-term value for our clients, employees, and business partners. Our goal extends beyond meeting operational requirements. We strive to contribute to deve a skilled, responsible, and future-ready workforce that supports Malaysia’s continued growth and competitiveness.

Educational Background

  • Higher Diploma in Accounting (1990) – London Chamber of Commerce & Industry (LCCI)

Professional Background

  • 30 years – Human Resources & Manpower Consulting
  • 30 years – Manufacturing / Construction / Factory Operations
  • 20 years – Palm Oil Estate & Forestry Workforce Management
  • 20 years – Shipment & Barge Agency Operations
  • 18 years – Cleaning & Industrial Services
  • 20 years – Logistics, Trading & Operational Management
  • Softwood Timber Trading – Acacia, Pelita, Albizia

Executive Profile – Mrs Shella Chong (Melawati) S.E., MDT, MBA, CPM 

At Medakom, leadership is driven by a commitment to excellence, integrity, and sustainable growth. With a background in management and professional leadership development, I am dedicated to strengthening organisational performance, developing human capital, and fostering a culture of accountability and innovation. Our focus is to deliver reliable workforce solutions while creating long-term value for clients, employees, and the communities we serve.

As Director, I oversee workforce operations, human capital management, compliance, and organisational administration. My responsibilities include strengthening operational performance, maintaining governance standards, and ensuring workforce solutions consistently meet client expectations. Through a commitment to professionalism, integrity, and accountability, I strive to create positive outcomes for both our clients and employees.

With a strong focus on governance, operational excellence, and workforce sustainability, Medakom continues to deliver trusted manpower solutions across diverse industries. We are committed to maintaining the highest standards of professionalism while protecting the welfare, dignity, and wellbeing of every worker under our care. This commitment defines our organisational culture and reflects the leadership values that guide our continued growth and success.

Educational Background

  • Master of Business Administration (MBA), University of Malaya-Wales (Expected 2027)
  • Master Of Digital Transformation (MDT), European International University- Paris (2026)
  • Certified Professional Manager (CPM), International Federation of Professional Managers (2025)
  • Bachelor of Management, STIE - ISM, Indonesia (2014)
  • Diploma in Management, IMMI, Indonesia
  • Certificate of Competency in Office Administration and Management, LEPISI Institution (2008)
  • Medical Office Administration and Management Internship Certificate, RSUD Adjidarmo Rangkasbitung (2007)

Professional Development & Certifications

Harvard Business School AI Institute & Harvard Digital Data Design Institute (D³)

  • Generative AI in Public Sector Work (2026)
  • AI-Enhanced Product Management (2026)
  • Generative & Agentic AI in Data Science Operations (2026)
  • Generative & Agentic AI in Finance (2026)
  • Generative & Agentic AI in Human Resources (2026)

University of Wollongong Australia

  • AI for Learning and Future Careers (2026)
  • Introduction to AI Image Generation (2026)
  • SDG Engage (2026)
  • The Climate Challenge: Causes, Consequences and Solutions (2026)
  • GSM Simulated Patient Online Training (2026)

Healthcare Continuing Professional Development

  • Benzodiazepines 101: Facts, Myths and Safety – MyMichigan Health (2026)
  • OPEN: Overdose Prevention Engagement Network – MyMichigan Health (2026)
  • The Relative Benefits and Risks of Kratom Derived Products – MyMichigan Health (2026)
  • Trauma Series Session 1: Neurobiology, Memory and Symptoms of PTSD – University of Baltimore (2026)

Professional Skills Development

  • Data Dashboard Using Power BI – (Basic & Intermediate Level) (2025)
  • Designing and Building Engaging Online Courses with OpenLearning (2026)
  • Sustainable Business Framework Programmes and Leadership Development Courses (2025–2026)

Technical & Digital Skills

  • Website Development (HTML & CSS)
  • Python Programming (Basic)
  • Microsoft Excel (Basic, Intermediate & Advanced)
  • Database & Data Backup Management
  • Computer Hardware & Printer Troubleshooting
  • AI Tools & Digital Literacy
  • Cybersecurity Awareness
  • Professional Experience

    2017 – Present |  Director | Medakom Sdn. Bhd.

  • Provide strategic leadership and direction to support organisational growth, business sustainability, and long-term success.

  • Lead corporate planning, business development, and operational management across workforce and service-related operations.

  • Oversee governance, compliance, risk management, and stakeholder relationships to ensure organisational integrity and accountability.

  • Drive continuous improvement initiatives, operational excellence, and service quality enhancement.

  • Develop and implement business strategies that strengthen organisational performance, productivity, and competitiveness.

  • Foster strong partnerships with clients, business stakeholders, and industry partners while maintaining high standards of professionalism and service delivery.

  • Promote a culture of leadership, teamwork, innovation, and responsible workforce management throughout the organisation.

  • Support sustainable business growth through effective decision-making, resource management, and strategic planning.

  • Director | SS Beauty Legacy Sdn. Bhd.
    2021 – Present
    • Provide strategic leadership and direction for business growth, brand development, and organisational performance.
  • Oversee business operations, corporate planning, and stakeholder engagement to support long-term sustainability.

  • Lead marketing, branding, and customer relationship initiatives to strengthen market presence and business competitiveness.

  • Identify growth opportunities, develop strategic partnerships, and support business expansion initiatives.

  • Ensure operational effectiveness, service quality, and continuous improvement across all business activities.

  • Drive innovation, business development, and value creation while maintaining high standards of professionalism and customer satisfaction.

  • Director | Mepacom Sdn. Bhd.
    2022 – Present
    • Provide strategic leadership and direction for business operations, service excellence, and organisational growth.
  • Oversee business development, customer experience, and service quality across wellness and lifestyle operations.

  • Lead brand development, marketing initiatives, and client engagement strategies to strengthen market presence and customer loyalty.

  • Ensure compliance with industry regulations, operational standards, and business governance requirements.

  • Drive continuous improvement, innovation, and service enhancement to support sustainable business growth.

  • Foster a customer-focused culture that prioritises professionalism, wellbeing, and exceptional service delivery.

  • Administrative & Finance Professional | Indonesia
    2008 – 2015
    • Built a strong foundation in business administration, finance, procurement, and sales operations.
    • Managed financial documentation, reporting, budgeting, records management, and administrative processes.
    • Coordinated procurement activities, stakeholder communications, and business support functions to ensure operational efficiency.
    • Maintained compliance, documentation accuracy, and effective organisational processes across daily operations.
    • Contributed to business performance through strong administrative coordination, financial management, and operational support.


    Licences & Accreditation

    Financial Projection & Stability

    Medakom maintains strong financial backing with multiple credit facilities and fixed assets to support long-term manpower deployment, payroll stability and operational commitments.

    Source / Facility Amount Description
    AmBank Berhad RM 1,700,000 Term loan / overdraft facility
    CIMB Bank RM 738,000 Term loan
    MAAX Group RM 2,000,000 Overdraft collateral facility
    General Reserve Fund RM 2,000,000 Director fund (fixed deposit)
    BHIC Technologies RM 5,000,000 Construction subsidiary standby fund

    Fixed Assets: Commercial Shop Lot (4 Levels) — RM 2,000,000+

    Our Customers & Strategic Partners

    Medakom collaborates with leading Malaysian organisations across manufacturing, logistics, aviation, F&B, electronics, engineering and industrial sectors. Below are selected clients we have served.

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    Client 71
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    Client 73
    Client 74

    Contact Us

    Head Office (Nilai)

    PT 12993-1, Jalan BBN 1/7D,
    Putra Indah, Putra Nilai,
    71800 Nilai, Negeri Sembilan, Malaysia

    Regional Office (Sabah)

    Lot 42, Second Floor, Block E,
    Lorong Plaza 333-6, Plaza 333,
    89500 Penampang, Sabah

    Regional Office (Sarawak)

    Danum Sinar Land, Lakin / Klayan Estate,
    96900 Balaga, Kapit, Sarawak

    Contact & Business Hours

    Email:
    info@medakomhq.com.my
    ceo@medakomhq.com.my
    hr@medakomhq.com.my
    medakomsdnbhd@gmail.com
    Website: www.medakomhq.com.my

    Phone: +6011 2886 8851

    Business Hours:
    Monday – Thursday: 9:00 AM – 5:00 PM
    Friday: 9:00 AM – 4:00 PM